Frequently asked questions
FAQs about quitting with Help Me Quit
Why should I use Help Me Quit instead of quitting on my own?
By using Help Me Quit you are up to three times more likely to quit than those who go it alone. Our expert advisors provide personalised support, access to licensed stop-smoking medications, and proven strategies to help you manage cravings and stay on track. Using our services will significantly increase your chances of success!
I’ve tried to quit before and didn’t succeed. Can this really work for me?
Yes, and you’re not alone! Many people try several times before they quit for good. Using Help Me Quit gives you the extra support and tools to overcome challenges to stay smoke-free. Your advisor will help you learn from your past experiences and build a plan that works for you.
How much does it cost to use Help Me Quit?
Nothing! Help Me Quit is completely free, and we can provide up to £250 worth of licensed stop-smoking medications at no cost. Quitting smoking will also save you money in the long term, with the average smoker saving thousands of pounds each year. For example, smokers who go through 20 cigarettes a day save about £5000 a year.
Can Help Me Quit support Children and Young People who smoke?
Yes, Help Me Quit can support young people aged 12 and over who want to stop smoking. We aim to provide age-appropriate advice and support tailored to your needs. While parental consent is ideal, it’s not always required – we’ll support each young person to ensure they get the help they need. If you’re a parent or carer and would like to discuss support for a young person, please get in touch with our team
What are groups like? Will I have to stand up and speak?
Groups are a great way to stop smoking because you’ll have the support and encouragement from others on the same journey. You’ll learn practical tips from people who understand what it’s like to quit and learn how they manage cravings and triggers.
There is no pressure to speak if you don’t want to, and you’re not expected to share anything you’re uncomfortable with. You can even talk to a stop-smoking expert privately before or after the session.
What medications can I get through Help Me Quit?
Help Me Quit offers access to a range of FREE licensed medications, including nicotine replacement therapy (such as patches, gum, and sprays) and prescription options like Varenicline. These treatments can make it easier to quit by reducing withdrawal symptoms and cravings.
I’ve used Help Me Quit before, can I sign up again?
Yes, absolutely! You are welcome to use Help Me Quit as many times as you need. Quitting smoking can take several attempts, and each time you try, you’re learning more about what works for you.
Sometimes, it’s beneficial to have a short gap between quit attempts to reflect and prepare for your next try. We may suggest waiting for around six months before re-entering the service, but our team is here to help you decide the best time to start again. Remember, every quit attempt brings you closer to success!
English isn’t my first language. Can I still access support?
Definitely! Many Help Me Quit services can provide access to interpreters through a telephone translation service covering over 150 languages. Contact the Help Me Quit team to find out more.
I would like to receive all my support in Welsh. Is this possible?
Yes, many Help Me Quit services are available in Welsh. To find your local Welsh language service, contact the Help Me Quit team (who also welcome calls in Welsh).
I want to quit, but have a mental health condition and worry about the effect quitting will have on my mental health
No, it’s not true that smoking is good for your mental health. In fact, quitting smoking has been shown to have a positive impact on mental health. It reduces levels of depression, anxiety and stress and enhances mood and can improve the symptoms of ADHD.
I take medication for my mental health condition, is it true that if I quit smoking I will need a higher dose of medication?
No, in fact stopping smoking allows people on certain antipsychotic medications to reduce the dosage by up to 25%. This reduces the side effects and long-term risks associated with taking these medications.
How will I deal with cravings?
Your advisor will help you understand your triggers and give you practical tools to manage cravings. You’ll also have access to nicotine replacement therapy or other medications to make the process more manageable.
What if I’m not ready to quit completely?
Even if you’re not ready to stop smoking entirely, Help Me Quit can help you cut down or prepare to quit at your own pace. The important thing is to take the first step—support is here when you’re ready.
What’s the success rate of using Help Me Quit?
People who use Help Me Quit are up to three times more likely to quit successfully compared to those who try to quit on their own. This is because you’ll have access to expert advice, support, and proven treatments. Help Me Quit is the best choice if you want to quit for good!
How can I access Help Me Quit?
Contact Help Me Quit using the call back form located on this page or give us a call on 0800 085 2219. Our expert advisors will connect you with the support that’s right for you, whether it’s in-person sessions or phone support.
How do I choose the best stop-smoking medication for me?
When you join a Help Me Quit service, a stop-smoking expert will guide you through the available medications. Together, you’ll choose the option that fits your lifestyle, health, and level of nicotine dependence.
FAQs about Vapes
Can I get a vape on prescription in Wales?
Currently, vapes are not available on prescription in Wales because they are not licensed as a stop-smoking medication. However, many people successfully use them as part of their journey to quit smoking.
Can I still access Help Me Quit support if I am using a vape?
Absolutely! Many Help Me Quit services welcome people using vapes as part of their quit journey. When you contact the Help Me Quit team, they can help you choose the service that suits your needs.
Is it safe to use a vape while pregnant?
It’s recommended that smokers who are pregnant avoid vapes and instead use licensed stop-smoking medications. Help Me Quit services can connect you with expert support and safe options tailored to pregnancy.
Should children and young people use vapes?
Vapes usually contain nicotine, which can harm young, developing brains and lead to dependency. For children and young people, there’s no benefit to using vapes, and while they are less harmful than smoking, they still carry risks.
If a young person is both vaping and smoking and wants help to quit, Help Me Quit services are here to provide expert support.
We can also support young vapers, however we are currently unable to provide them with Nicotine Replacement Therapy (NRT) such as patches or gum.
What support is available to help stop vaping?
If you’re looking to stop vaping, Help Me Quit services can offer telephone support and information to help guide you through the process of quitting, including advice on breaking nicotine dependency.
We currently can’t offer Nicotine Replacement Therapy (NRT) to support your vape quit attempt but evidence shows that many adults can quit vaping through a gradual reduction process. Our experts are here to guide you through this.
I don’t want to stop smoking or am struggling to quit. What are my options?
If you’re not ready to stop smoking completely, switching to a vape can significantly reduce the risks to your health compared to smoking tobacco. However, pregnant women are advised to use licensed nicotine replacement products instead.
FAQs about Smoking and Pregnancy
Why is it important to quit smoking during pregnancy?
Smoking during pregnancy reduces the amount of oxygen and nutrients your baby receives, which can impact their growth and development. It increases the risk of complications such as:
- Premature birth.
- Low birth weight.
- Miscarriage or stillbirth.
- Sudden Infant Death Syndrome (SIDS).
Quitting at any stage of pregnancy improves the outcome for both you and your baby. The sooner you stop, the better—but it’s never too late to make a positive change and Help Me Quit is here to support you every step of the way!
Will quitting smoking while pregnant harm my baby?
No, quitting smoking is the BEST thing you can do for your baby’s health.
While you may experience nicotine withdrawal symptoms like irritability or cravings, these are temporary and not harmful to you or your baby. Stopping smoking will reduce exposure to harmful chemicals from tobacco smoke and allow your baby to develop in a healthier environment.
What support is available to help me quit smoking during pregnancy?
You don’t have to quit alone—specialist support is available!
Help Me Quit offers free, non-judgmental support tailored for smokers who are pregnant. You’ll also have access to licensed Nicotine Replacement Therapy (NRT), such as patches or gum, which are much safer to use during pregnancy than smoking. Our expert and understanding advisors can help you create a personalised quit plan and provide ongoing encouragement throughout your journey.
Is it safe to use Nicotine Replacement Therapy (NRT) during pregnancy?
Yes, licensed NRT products like patches, gum, or lozenges are considered much safer than smoking during pregnancy. These products deliver controlled doses of nicotine without the harmful chemicals found in tobacco smoke, helping you to manage cravings and withdrawal symptoms. Your Help Me Quit advisor or specialist healthcare professional will help you choose the best option for you.
I’m finding it hard to quit smoking while pregnant. What can I do?
Quitting smoking can be challenging, especially during pregnancy, but support is available. Consider the following:
- Seek expert help: Contact Help Me Quit for free, personalised support.
- Use NRT: Safe and effective products can help reduce cravings.
- Identify triggers: Work with an expert stop-smoking advisor to understand what makes you want to smoke and develop strategies to help you quit.
Remember, you’re not alone, and every small step you take is a positive move for you and your baby.
What happens if I continue to smoke during pregnancy?
If you continue to smoke, your baby will remain exposed to harmful chemicals that can restrict oxygen flow and affect their development. This can lead to increased risks of:
- Complications during labour and delivery.
- Long-term health problems for your baby, including respiratory issues and a higher risk of infections.
If you’re struggling, reach out for help – Help Me Quit support is always available to make quitting achievable.
What if I’ve already quit smoking but I’m struggling to stay smoke-free?
That’s normal, and it’s okay to ask for help! Pregnancy can bring new stresses and challenges, so it’s understandable if you feel tempted to smoke again. Contact Help Me Quit for support to stay smoke-free. We can help you manage stress, cravings, and other challenges to keep you and your baby on the path to better health.
What about smoking after my baby is born?
Stopping smoking after your baby is born is just as important. Continued smoking increases your baby’s risk of Sudden Infant Death Syndrome (SIDS), respiratory illnesses, and ear infections. Staying smoke-free provides a healthier environment for your child and sets a positive example for the future.
What about smoking and breastfeeding?
Breastfeeding is one of the best starts you can give your baby. Quitting smoking ensures your breast milk is free from nicotine, harmful chemicals, and it reduces your baby’s exposure to tobacco smoke. This helps protect your baby’s health and reduces the risk of Sudden Infant Death Syndrome (SIDS).
What if my partner or family members smoke?
Second-hand smoke is harmful to your baby, both during pregnancy and after birth. If your partner or family members smoke, encourage them to quit or avoid smoking around you. Creating a smoke-free home is a great first step!
Support is also available for them through Help Me Quit, which can help create a healthier, smoke-free environment for you and your baby.
FAQs about Smoking and Hospitals
Can I smoke on hospital sites in Wales?
No, smoking is not permitted anywhere on hospital grounds, including car parks, outdoor spaces, and all indoor spaces. This policy applies to all smoking products, including cigarettes, heated tobacco products and, in some hospitals, vapes.
Why are hospital sites smoke-free?
Hospitals in Wales are committed to providing the best environment for healing and recovery. Smoking on hospital grounds exposes patients, staff, and visitors to harmful second-hand smoke and can slow recovery for those who smoke. A smoke-free hospital ensures clean air and supports a healthier future for everyone.
What support is available to help me manage cravings while in hospital?
Hospital staff, alongside our trained Help Me Quit advisors, can offer a range of support to help you manage cravings during your stay. This includes access to Nicotine Replacement Therapy (NRT) like patches, gum, or lozenges, which can reduce withdrawal symptoms. Our friendly Help Me Quit advisors can also provide you with behavioural support.
I’m not ready to quit smoking but need to visit a hospital. What are my options?
If you’re not ready to quit smoking completely, we encourage you to consider temporary Nicotine Replacement Therapy (NRT) to manage cravings during your stay. NRT can help you remain comfortable and improve or speed up your recovery. If you’d like to discuss your options, Help Me Quit is here to help.
How does quitting smoking help with recovery?
Stopping smoking, even for a short time, can significantly improve your body’s ability to heal. Smoking reduces oxygen flow and damages the immune system, which can slow recovery from illness, injury, or surgery. Going smoke-free during your hospital stay gives your body the best chance to heal faster and more effectively.
How can I get support for staying smoke-free during my hospital stay?
Speak to your healthcare provider or a member of staff, and they can connect you with Help Me Quit advisors available in the hospital. They’ll help you explore options like nicotine replacement therapy and offer practical support to keep you comfortable and smoke-free.
What happens if I want to continue my quit journey after leaving the hospital?
You can continue to access Help Me Quit for ongoing support after your hospital stay. We can provide free, expert guidance and access to licensed stop-smoking medications to help you stay smoke-free long-term.
FAQs for Health Professionals
Why should I refer my patients to Help Me Quit?
Help Me Quit offers evidence-based, personalised support that significantly increases the likelihood of successfully quitting smoking. Patients who access these services are up to three times more likely to quit compared to those who try alone. Referring your patients gives them access to expert advisors, licensed stop-smoking medications, and ongoing encouragement tailored to their needs.
What types of patients should I refer to Help Me Quit?
Any patient who smokes will benefit from a referral to Help Me Quit! Some groups who are suitable for referral include:
- Smokers ready to quit: Individuals motivated to stop smoking and looking for support.
- Undecided smokers: Patients who are not yet ready but could benefit from learning about the health and financial benefits of quitting.
- Pregnant smokers: Women who smoke during pregnancy to help improve outcomes for both mother and baby.
- Young people aged 12+: Who smoke and are open to quitting, ideally with parental consent.
How do I make a referral?
Referrals can typically be made through:
- Online referral form: Use the Professional Referral Form located on the Help Me Quit website
- Electronic health records: Many Health Board systems have integrated referral options direct to the local Help Me Quit service.
- Phone referrals: Contact the Help Me Quit team directly to refer your patient.
Provide the patient’s contact details (with their consent), and the team will follow up to arrange support.
What services will my patients receive?
Help Me Quit offers:
- One-on-one support: Tailored sessions with trained stop-smoking advisors.
- Group programmes: Evidence-based group support sessions that build motivation and share strategies.
- Licensed medications: Access to Nicotine Replacement Therapy (NRT) and prescription stop-smoking medications.
- Flexible support: Options include sessions held in accessible community venues, secondary care and community pharmacy, alongside nationally available telephone support, to suit individual needs.
What should I tell my patients about Help Me Quit?
Reassure them that:
- It’s free: Patients won’t need to pay for support or medications.
- It’s supportive and judgmental: The service is designed to encourage and empower them.
- It’s effective: Using Help Me Quit significantly improves the chances of quitting successfully.
- It’s tailored: They will receive personalised advice and a quit plan that fits their lifestyle.
What’s the impact of quitting smoking on patient outcomes?
Quitting smoking can improve a patient’s health almost immediately and reduce the risk of numerous smoking-related conditions. Benefits include:
- Faster recovery from surgery and illness.
- Improved management of chronic conditions, such as COPD, asthma, and diabetes.
- Reduced risk of heart attack, stroke, and cancer.
Encouraging a patient to quit is one of the most impactful interventions you can make for their long-term health.
How can I help patients who are not ready to quit?
Even if patients aren’t ready to quit completely, you can:
- Encourage them to reduce smoking and consider temporary nicotine replacement options or a complete switch to vapes.
- Highlight the free, expert support available to them when they feel ready.
- Emphasise that every attempt counts and that the service will be there whenever they choose to try again.
How do I follow up after a referral?
Once referred, Help Me Quit will contact your patient directly. You can follow up during future consultations by asking about their progress and reinforcing the benefits of quitting. If the patient did not engage with the service, you can encourage them to reconsider at a later time.
Can Help Me Quit support vapers?
Help Me Quit services can offer telephone support and information to help guide your patients through the process of quitting, including advice on breaking nicotine dependency.
We currently can’t offer nicotine replacement to support your patient’s vape quit attempt, but evidence shows that many adults are able to quit vaping through a taper down process. Our experts are here to guide your patients through this.
What training is available for Health Professionals?
The National Institute for Health and Care Excellence (NICE) recommends that all health and social care professionals be trained in delivering Very Brief Advice (VBA) on smoking. VBA is designed to be delivered opportunistically in under 30 seconds, making it a quick and effective way to encourage patients to consider quitting.
Training in VBA equips Health Professionals with the confidence and skills to address smoking with patients in a non-judgmental, supportive way. Research shows that brief interventions can significantly increase the likelihood of smokers quitting.