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Accessibility Statement

This accessibility statement applies to the Help Me Quit website: www.helpmequit.wales

This website is run by Public Health Wales, on behalf of the Help Me Quit NHS smoking cessation system for Wales. For more information on Public Health Wales please click here. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).
  • access the website using a mobile or tablet.

We have also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.

 

How accessible this website is

Accessibility on this website is guided by government standards and the Web Content Accessibility Guidelines (WCAG). WCAG are widely accepted as the international standard for accessibility on the web.

This website is compliant with the Web Content Accessibility Guidelines version 2.2 AA standard. We work continually to ensure this website is accessible to all users and adhere to a level AA standard as minimum.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact us in the first instance.

We will consider your request and get back to you as soon as possible.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website.

If you find any problems not listed on this page or think we are not meeting accessibiliy requirements, please contact us.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Preparation of this accessibility statement

This statement was prepared in January 2025. It will be reviewed in January 2026.

 

Newid i'r Gymraeg

Take the first step Call us, or we'll call you

Trust us to help you quit smoking. Call us on 0800 085 2219 or enter your details and we will call you.

How we use your data.

Rydym yn croesawu galwadau a gohebiaeth yn Gymraeg. Byddwn yn ymateb yn Gymraeg heb oedi.

We welcome calls and correspondence in Welsh. We will respond in Welsh without delay.

If you are deaf, deafened or hard of hearing please send an email to helpmequit@wales.nhs.uk with your details and needs and we will get back to you with a range of options in your local area.